Built from the inside out
TechCentral started with a simple observation: dental practices were being served by IT vendors who didn't understand dentistry. Technicians would arrive unfamiliar with practice management software, unsure how imaging systems connected to servers, and unaware of the compliance requirements unique to healthcare.
Henry Schein One built something different — a dedicated IT services team trained exclusively on dental technology. From day one, TechCentral was designed around how dental offices actually work: clinical workflows, patient data requirements, imaging bandwidth, and HIPAA obligations. Not adapted from hospital IT. Not borrowed from general managed services. Built from the inside out.
Today, TechCentral supports dental practices in all 50 states — from solo practitioners to 200+ location DSOs — with hardware, maintenance, cybersecurity, and support delivered by people who speak your language.
TechCentral at a glance
45K+
Hardware and software installations completed
50
States served with local and remote support
98%
Customer satisfaction rating
The team behind your technology
TechCentral isn't a call center. It's a team of dental IT specialists who understand your practice because they've built their careers around it.
Dental IT specialists
Our technicians are trained on dental practice management software, imaging systems, and clinical workflows — not general IT adapted to your office. That means faster diagnosis, fewer repeat visits, and solutions that truly fit how you work.
Proactive support team
We provide 24/7 monitoring, same-day remote support, and scheduled on-site service. 98% of support cases are resolved remotely, and 78% within 24 hours — so your practice keeps running without interruption.
Strategic IT advisors
Beyond day-to-day support, TechCentral advisors will help you plan technology investments, evaluate growth scenarios, and build an IT roadmap aligned with your practice goals — whether you're opening a second location or standardizing across 50.
Part of something bigger
TechCentral is a division of Henry Schein One, the technology arm of Henry Schein — the world's largest provider of health care products and services to office-based dental and medical practitioners. That heritage gives us something no independent IT company can offer.
We have deeper integration with the dental software ecosystem, including, but not limited to, Dentrix, Dentrix Ascend, and the broader Henry Schein One product suite. We have stronger relationships with hardware and software vendors. And we have the financial stability and scale to invest in new capabilities, hire the best dental IT talent, and support your practice for the long term.
When you work with TechCentral, you're not just hiring an IT provider. You're gaining a technology partner backed by the company that has served dentistry for over 90 years.
Giving back through Henry Schein Cares
As part of the Henry Schein family, TechCentral is proud to support Henry Schein Cares — a global initiative dedicated to expanding access to healthcare for underserved communities. From dental missions to disaster relief, our team contributes time, resources, and expertise to make a difference beyond the operatory.