Why TechCentral
We're the only IT partner built exclusively for dental practices — backed by the world's largest dental solution company, with local and remote support in all 50 states.
The dental IT standard
45K+
Installations completed by TechCentral dental IT experts
50
States with local and remote IT support coverage
98%
Customer satisfaction rating for TechCentral support
How TechCentral compares
Dental practices deserve an IT partner that understands their world. Here's how TechCentral stacks up against general IT providers.
Specialization
Dental-specific knowledge vs. general IT
General IT providers serve hospitals, law firms, and dozens of industries. Their technicians learn your dental software on the job — at your expense. TechCentral's team is trained on dental PMS, imaging, and clinical workflows from day one. So we can make faster diagnoses, with fewer repeat visits and less downtime.
Scalability
Every practice size, every growth stage
From solo practices to 200+ location DSOs, TechCentral solutions scale without forcing you into a one-size-fits-all package. Competitors often support only small practices or only large groups — not both.
Coverage
50-state support vs. limited cities
Most IT providers only cover a handful of metro areas. So when you expand, you need new vendors, fragmenting your coverage, siloing your systems, and losing easy scalability. TechCentral operates nationwide, so your IT service stays consistent everywhere.
Partnership
Backed by Henry Schein One
TechCentral is the IT services division of Henry Schein One — the world leader in dental technology. That means deeper knowledge of your dental software ecosystem, stronger vendor relationships, and a partner with the stability to support your practice for the long term. No independent IT shop can match that.
The real cost of "cheaper" IT
Most practices compare IT providers by hourly rate. But a lower rate doesn't mean lower cost. If your technician doesn't know dental software, diagnosing a simple imaging connectivity issue takes twice as long — and you're paying for every hour.
The average dental practice loses several thousand dollars per day during a system failure. When your systems go down, the cheapest hourly rate isn't the best value — the fastest resolution is. TechCentral's dental-specific knowledge means faster diagnosis, fewer billable hours, and less lost production.
Cloud-ready practices still need boots on the ground
Moving your practice management software to the cloud is smart. But it doesn't eliminate your IT needs. Your practice still has local workstations, a network, digital imaging devices, printers, and other connected systems — all of which need patching, monitoring, and protection.
Cloud-based PMS changes the mix of your technology, not the need for managed IT. TechCentral supports on-premises, cloud, and hybrid environments equally.
One call. Every system.
Here's a scenario every multi-vendor practice has faced: your digital sensor or CBCT loses connectivity to your server. Is it a server issue? A network problem? A hardware failure on the imaging device? With separate vendors for each, your staff wastes valuable time calling the wrong company.
With TechCentral, one call addresses the entire system — hardware, software, networking, and peripherals — because our dental IT specialists understand how all the pieces connect.
