With two offices, our practice handles a lot of important digital information. When backup processes and hardware are working, it’s easy to take them for granted, but when a server or hard drive fails, you realize how much you depend on technology. Without reliable server backups, you could unexpectedly lose all of your data in just seconds.
I know this from experience. A few years ago, we were finishing work for the day when the server failed. Since we did manual backups at night, that entire day’s information was lost. I didn’t really realize how much really happens in a day until then. Luckily, we were able to restore most of the data, but in the meantime, it was extremely stressful for a couple of weeks as patients kept coming in at all the wrong times. That’s when I realized how important a redundant backup solution is as well as how critical it is to choose the right company for data backup solutions.
Our practice’s backup has evolved with technology over the years. Back in the days when we used floppy disks, I once checked the backup disk, and it was blank. For some time, my staff had been hitting the wrong button to save. If you use manual backups, your staff is truly your only line of defense. Because this is such an important responsibility, you may need ongoing training for staff—especially if they aren’t tech savvy—to ensure that they can do proper backups.
As you seek the best backup solution for your office, consider these key elements for the highest protection:
Creating multiple backups can be a lot of work, and I’m sure most of us would prefer to focus on dentistry instead of dealing with technology headaches. However, we need to protect ourselves. Since our practice data is so valuable, it’s crucial that we understand the best and most reliable ways to back up and restore information the next time the server fails. It’s a matter of when—not if.
TechCentral by Henry Schein One, a leader in backup and recovery services, is now offering Hybrid Backup Services, a redundant, remotely managed backup and recovery solution for dental practices. This new service takes the worry and hassle out of the backup process and provides greater peace of mind because your critical data is stored in and potentially recoverable from two locations. To learn more about TechCentral by Henry Schein One, call 877.483.0382 or visit www.hstechcentral.com/backup today.
Since 1980, Dr. Katz has been treating patients in his private practice. He has completed hundreds of hours of continuing education at the Center for Advanced Dental Studies, for treatment of TMJ, snoring and sleep apnea. He regularly attends clinical courses with a major emphasis on aesthetic dentistry and implants.
Dr. Katz is one of the only dentists in the country certified to perform state-of-the-art digital dentistry, including ‘crowns in a day,’ on both of the leading dental design systems, CEREC AND E4D (PLANSCAN).
Dr. Katz is a member of the American Academy of Cosmetic Dentistry and the American Academy of Dental Sleep Medicine. He served as a clinical instructor at the University of Illinois Dental School and earned his dental degree from Northwestern University.